If we don't deliver, you get your money back.

How to ask for a refund or cancel

Email hello@antstudio.tech with the email you paid with and your Razorpay payment ID if you have it. We reply within one business day. Approved refunds go back to the original payment method and usually arrive within 5–7 business days, depending on your bank.

SameCount

• Pilot reservation ($49): fully refundable any time before your sync goes live. Once your sync is live, the $49 counts towards your first bills and isn't refunded separately.
• Free first week: your first 7 days after going live are free. Cancel within those 7 days and you pay nothing for the subscription.
• Monthly plans: cancel any time by email. Cancelling stops the next renewal; the month already paid isn't refunded, and sync keeps running until it ends.
• If the service fails: if SameCount is unavailable for more than 24 hours in a row because of a fault on our side, ask us and we refund that month.

SKU cleanup ($149)

• Fully refunded if we don't deliver the corrected files within 3 business days of receiving your exports.
• Once delivered, it isn't refundable, but we fix any mistakes in our work free.

Delivery

Everything we sell is digital; nothing is shipped. SameCount is delivered as an online service once both of your stores are connected. SKU cleanup files are delivered to the email you give us at checkout.

Payments we didn't expect

If you're charged twice or charged the wrong amount, email us and we refund the difference within 5–7 business days.